Privacy Policy

Penny the Bee (collectively referred to as "Penny the Bee", “I", "me", "us”, “we”, or “our”)

www.pennythebee.com website (the “Service”)

Penny the Bee respects your privacy and is committed to protecting your personal data.

This Privacy Policy will inform you how we look after your personal data when you visit our site and will tell you about your rights in accordance with the General Data Protection Regulation (GDPR).

Purpose of this Privacy Policy

This Privacy Policy aims to inform you of our policies regarding the collection, use, management and disclosure of Personal Data when you use our Service, including any data you may provide through email when placing an order. By using the Service you agree to the collection and use of information in accordance with this policy.

Information We may collect from you

At Penny the Bee we are committed to protecting the privacy of our site visitors and customers.

When you visit our site, we may collect certain information about your device, your interaction with our site, and information necessary to process your orders. In this privacy policy we refer to any information that can uniquely identify an individual as 'personal information'. See the list below for more information about what Personal Information we collect and why.

Device information:

We may collect different types of Data for various purposes and to provide and improve the Service.

Types of Data we may collect:

Personal Data

Collected information may be provided by the visitors and users of our website or collected automatically through monitory tools and cookies.

Usage Data

We may also use software tools to measure and collect information on how the service is accessed and used. This usage data may include information such as your computer’s IP address, browser version, browser type, time zone, cookie information, the pages of our Service that you visit, length of visits, page interaction, date of your visit, unique device identifiers and other diagnostic data.

Source of collection: collected automatically when you access our site using cookies, pixels and other monitory tools.

Purpose of collection:

To load and improve our site accurately for you, and to perform analytics on site usage to optimise our site.

To provide our users with customer assistance and technical support;

To comply with any applicable laws and regulations;

Disclosure for business purpose: shared with Wix.com. Please read more below under the 'Cookies' session and more about how Wix uses your Personal Information here: https//www.wix.com/about/privacy

Order Information:

Personal Information collected:

In order to fulfil your order you may need to provide us with certain information, such as your name, email address, postal address and the details of the product you are ordering. You may also choose to provide us with additional personal information, such as for a custom made order for example.

The legal bases we rely on to collect, use, share your information:

We rely on a number of legal bases to collect, use and share your information, including:

as needed to provide our services, such as when we use your information to fulfil your order, arrange for shipping, to communicate with you in regards to your order, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services;

Source of collection: collected from you.

Information Sharing and Disclosure:

Information about our customers is important to our business. We may share your personal information for very limited reasons and in limited circumstances, as follows:

Compliance with the laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government and legal authority's requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
We will share your personal information with Royal Mail, in case shipping of your order is requested, but only to the extent necessary to perform this service.

If you fail to provide personal data:

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example to provide you with biscuits). In this case, we may have to cancel an order you have with us but we will notify you if this is the case at the time.

Data Retention:

We retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless if it is needed for legal reasons.

Minors

This website is not intended for children and we do not knowingly collect data relating to children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@pennythebee.com to request deletion.

A cookie is a small piece of data stored by your web browser on your computer or your handheld device. Cookies help us provide you with a better website experience and some cookies are essential for our website to work. Wix uses cookies and similar tracking technologies to track activities on our Service and hold certain information.

We uses cookies for many important reasons, such as:

to provide a great experience for visitors;
to monitor and analyse the performance, operation and effectiveness of the platform;
to ensure the platform is secure and safe to use.

Category:

Strictly necessary cookies: These are the cookies that let visitors browse through our site. They are also necessary for security reasons.
Functional cookies: These cookies "remember" registered visitors/customers in order to improve your user experience.

The following links explain how to access cookies settings in various browser:

Please note that our website may include links to other sites, plug-ins and applications that are not operated by us and therefore we have no control over and assume no responsibility for the content or practices of any third party sites or services. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Blocking Cookies

The ICO provides an extensive explanation of the ways that you can block cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ for more information on how to block cookies. This may prevent you from using full advantage of our website.

Transfer and disclosure of Data

Penny the Bee website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, database and general Wix.com applications. They store your data on secure servers behind a firewall. We may disclose your Data in good faith to:

To comply with legal obligations;
To protect the personal safety of users of the Service;
To protect against legal liability;
To prevent or investigate issues in connection with the Service.

Security of data

Please be aware that no method of electronic storage or transmission online is 100% secure. While we always do our best to protect your Data, we cannot guarantee its absolute security.

Access to Information

If you would like to access, correct, amend or delete any personal information We have about you, you are invited to contact us at info@pennythebee.com

We reserve the right to update or change this privacy policy from time to time. Any such updates or changes will be posted on this page and you should check back frequently to see them. Changes and clarifications will take effect immediately upon their posting on the website. If you do not agree to any updates or changes, please stop using our site.

Should you have any questions, comments and requests regarding this privacy policy please contact us by email at info@pennythebee.com